Warranty Information

APPLE PRODUCT WARRANTIES
New Apple devices come with a standard 1-year warranty. For full warranty information from Apple, click here.

APPLECARE+ PROTECTION
AppleCare+ is available to purchase on all new Apple hardware devices (Mac, iPad and Apple Watch). AppleCare+ must be ordered with the device for which it's intended in order to get immediate coverage with Simply Mac. AppleCare+ can be purchased directly with Apple, or your local Simply Mac store, within 60 days of purchasing the device. For more information on AppleCare+, click here.

PRE-OWNED DEVICE WARRANTIES
Pre-owned devices ordered from Simply Mac come with a 90-day warranty. Extended warranties (SimpleCare & SimpleCare+) are available for purchase, and must be purchased at the time of the device order. For SimpleCare information and terms, click here

NON-APPLE ACCESSORY WARRANTIES
Third party accessory warranties will vary by accessory manufacturer. For full warranty information, please contact the accessory manufacturer directly.

Delivery

Most orders are processed and shipped in 1-2 business days. In rare instances an order may be subject to an unexpected backorder and be delayed. Orders cannot be shipped to PO Boxes.
The standard shipping method used for most orders is FedEx Ground. Expedited shipping options may be available for purchase at checkout. Simply Mac does require signature for shipments. Any shipping issues and concerns should be directed to FedEx. Simply Mac is not responsible for items once they have been transferred to the carrier's possession.
Special Order Computers
Special order computers can take up to 14 days to process and ship, and will ship directly from Apple’s facilities. Shipping partner is determined by Apple on special order devices, and partner may or may not require signature. Special order computers may see unexpected shipping delays.